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Monaliza Bazaar
Shipping and returns
Monaliza is a marketplace: each maker packs and sends their own orders, so some of this is theirs to set, not ours.
Where we deliver
Every governorate in Egypt. We do not ship outside Egypt yet.
How long it takes
It varies by seller. Each maker packs and sends their own orders and will confirm their timing with you.
What delivery costs
You will see the delivery cost at checkout before you confirm anything.
Paying
Cash on delivery or InstaPay. We never ask for card details.
Returns and exchanges
The policy varies by seller, because the maker who sent your order is the one who takes it back. Their name is on your order — contact them first.
If you cannot reach them, or something arrived damaged, message us and we will step in.